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Titlebook: Introduction to Product/Service-System Design; Tomohiko Sakao,Mattias Lindahl Conference proceedings 2009 Springer-Verlag London 2009 Adva

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Thomas Fischer,Heiko Gebauer,Anders Gustafsson,Lars Witell
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Life-Cycle Perspectives of Product/Service-Systems: Practical Design Experiencesey factor when developing products for PSS is to design the product from a life-cycle perspective, considering all the product’s life-cycle phases, e.g., manufacturing, use, maintenance and end-of-life treatment. Several design improvements, all of which are fairly inexpensive and easy to implement,
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Service Engineering – Methods and Tools for Effective PSS Developmenttistage structure of the target service. Furthermore, a method for designing service activity and product concurrently and collaboratively is also proposed. Design of services and products should be integrated in order to maximize customer value, considering the mutual effects of synergy, alternativ
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Addressing Uncertainty of PSS for Value-Chain Oriented Service Developmentvice provider can effectively generate business processdriven service bundles. Through a case in the printing industry, this chapter demonstrates the effectiveness of the tool. This tool has potential for value-oriented optimisation of production processes and for a strategic customisation of the cu
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Value Visualization Strategies for PSS DevelopmentSystem and its position in the development process. Whereas the product development process is rather heavy at the back, successful PSS development projects with high levels of service need to be heavy at the front (that is, they need to not only develop the system but also ensure its rollout). Exam
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