Titlebook: Innovation Systems in the Service Economy; Measurement and Case J. Stanley Metcalfe,Ian Miles Book 2000 Springer Science+Business Media New

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Indicators of Manufacturing and Service Innovation: Their Strengths and Weaknessesearly, there is an increasing need to measure and assess innovation and technological change and to increase our knowledge about driving forces behind (and socioeconomic consequences of) innovation. In the past, publicly available, internationally comparable and reliable data on innovation and techn

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Research and Technology Outsourcing and Systems of Innovationwth of the phenomenon within a system of innovation framework. To reflect this, the chapter is in four main parts. The first main section outlines the factors behind the process of research and technology outsourcing process and explanatory models that have been used to conceptualise the process. Th

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Horndal at Heathrow? Incremental Innovation through Procedural Change at a Congested Airporthrow, on 441,000 flights., but what is remarkable is not that Heathrow is busy, but that it keeps getting busier, despite the lack of obvious investments, especially new runways and terminal buildings. In this chapter, we explore the development of Heathrow’s capacity to handle an ever-increasing nu