Titlebook: Information and Communication Technologies in Tourism 1999; Proceedings of the I Dimitrios Buhalis,Walter Schertler Conference proceedings

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Holiday Packages on the Web,kage facility as realized in TIScover [TISc98a], the largest Austrian Web-based tourism information system. In TIScover, holiday packages can not only be assembled and maintained directly by tourism information suppliers but also easily retrieved, further customized and finally booked online by the tourist.

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Modelling of an electronic tourism market,comfortable access to tourism services, customer-specific needs have to be considered, hi spite of often only vague, inexact ideas about the required service, the customer expects a comfortable selection and composition process for tourism services. Therefore, to be taken into consideration as essential parts of the modelling are:

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logies have to be seen as key factors for the success in various industries. Especially in tourism it became evident, that missing the developments in this sector could not only be fatal for the unfolding of the businesses, but also unrenouncable in order to withstand in competition. The objective o

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Conference proceedings 1999ndustries. Especially in tourism it became evident, that missing the developments in this sector could not only be fatal for the unfolding of the businesses, but also unrenouncable in order to withstand in competition. The objective of ENTER is to show the chance that infonnation technology offers f

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Printing-on-demand as a channel for tourist information,prospects receive personalised (one-to-one) and up-to-date information. The Instant Response concept is presently tested by several major international companies (Philips, Husqvarna). We argue that the concept is also applicable in the tourist industry.

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,Matching traveller preferences to destination and product characteristics: It’s all a matter of sem.This paper discusses the implementation of systems that provide fast, easy access to reliable product and destinational information that closely matches the traveller’s desired experience. An architecture for a World Wide Web based semantic matching system using formal ontologies is proposed.

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