书目名称 | Information Systems for eGovernment | 副标题 | A Quality-of-Service | 编辑 | Gianluigi Viscusi,Carlo Batini,Massimo Mecella | 视频video | | 概述 | Takes into account all aspects of eGovernment systems planning: technology, public law, and economics, and social issues.Emphasizes the quality of services , processes , and data.Proof of concept in s | 图书封面 |  | 描述 | .The success of public sector investment in eGovernment initiatives strongly depends on effectively exploiting all aspects of ICT systems and infrastructures. The related objectives are hardly reachable without methodological frameworks that provide a holistic perspective and knowledge on the contexts of eGovernment initiatives. Yet public administrators usually have a mix of legal and administrative knowledge, while lacking an information systems background...With this book, Viscusi, Batini and Mecella provide a comprehensive methodology for service-oriented information systems planning, with special emphasis on eGovernment initiatives. They present the eG4M methodology which structurally supports the development of optimal eGovernment plans, considering technological, organizational, legal, economic and social aspects alike. The approach is focused on two pillars: the quality of the provided services and related processes, and the quality of the data managed in the administrative processes and services...The book is written for public administrators, decision-makers, practitioners, ICT professionals and graduate students, providing a comprehensive perspective of the challenges, o | 出版日期 | Book 2010 | 关键词 | Business Process Management – BPM; Data Governance; Information Systems Planning; Planning; Requirements | 版次 | 1 | doi | https://doi.org/10.1007/978-3-642-13571-2 | isbn_softcover | 978-3-642-42809-8 | isbn_ebook | 978-3-642-13571-2 | copyright | Springer-Verlag GmbH Berlin Heidelberg 2010 |
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