Titlebook: Information Systems Outsourcing; Towards Sustainable Rudy Hirschheim,Armin Heinzl,Jens Dibbern Book 20144th edition Springer-Verlag Berlin

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The Development of IT Service Quality Standards in Chinars, IS scholars have begun to examine a variety of domains in which standards-setting occurred. Many of these studies have focused on international telecommunications standards in Asia. Despite the number and diversity of the many empirical studies, most have focused on technical standards for ICT i

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sidering the proliferation of civic initiatives and their struggle for rights, our hypothesis is that the interest of communities and the public interest can be very different. The final outcome of their interaction is strongly determined by the interpretation of the existing legal norms, as an expr

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Rudy Hirschheim,Jens Dibbernsidering the proliferation of civic initiatives and their struggle for rights, our hypothesis is that the interest of communities and the public interest can be very different. The final outcome of their interaction is strongly determined by the interpretation of the existing legal norms, as an expr

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Tommi Kramer,Armin Heinzl,Michael Eschweilerotes critical, in-depth examination of cultural competence i.The first volume of its kind, this provocative book evaluates the construct of cultural competence from multiple perspectives. At the intersection of diverse disciplines and domains, contributors argue for greater clarity in understanding

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or “culturally competent” practices in all professional services (e.g., Betancourt et al, Public Health Rep. 2016; Griner and Smith, Culturally adapted mental health intervention: a meta-analytic review. Psychother Theory Res Pract Train 43(4):531–548, 2006). A purported claim for the necessity of