Titlebook: IT and European Bank Performance; Elena Beccalli Book 2007 Palgrave Macmillan, a division of Macmillan Publishers Limited 2007 bank.bankin

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IT and European Bank Performance978-0-230-59198-1Series ISSN 2523-336X Series E-ISSN 2523-3378

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Possible Explanations of the Productivity and Profitability Paradox in the European Banking Industr change) and, to a certain extent — just in respect of investments in hardware and software — over the short term as well. Nevertheless, it seems that a series of factors act as an obstacle to the transformation of technological innovation into profitability and, above all, into improvements in the various components of revenues.

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2523-336X and other IT services have influenced bank performance. It considers the central question of whether or not the massive spending on IT by banks has improved their performance or productivity978-1-349-28280-7978-0-230-59198-1Series ISSN 2523-336X Series E-ISSN 2523-3378

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https://doi.org/10.1057/9780230591981bank; banking; Banking Industry; hardware; Information Technology (IT); investment; performance

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Introduction: Banks and Investment in IT,that investments by banks in technologies related to the handling of information (hereafter referred to as information technology or IT) are substantial — higher, indeed, than those of any other sector in the economy. The measurement of the performance of such investments, however, is extremely prob

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New Strategic and Structural Tendencies in the European Banking Industry and Investment in IT,objective of achieving greater efficiency in traditional areas of activity (Fusconi, 1996). In the initial phase of automation the corresponding organisational initiatives were conceived for the most part in terms of maximising the outputs that could be obtained from the production function and did