Titlebook: eDemocracy & eGovernment; Stages of a Democrat Andreas Meier,Luis Terán Textbook 2019Latest edition Springer Nature Switzerland AG 2019 Com

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https://doi.org/10.1007/978-94-011-2726-4 for the citizens. Another challenge is handling the different communication channels and contact media in the multi-channel management (Sect. 9.2). The performance chain in administrative communication can be carried out by a call center or a more comprehensive communication center (Sect. 9.3). A d

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Modern Perspectives in Theoretical Physicsement (Sect. 10.1), which are brought forward with the help of eGovernment projects. Changes on the market, progress in the information and communication technology and social transformations demand for setting out in the direction of an Information and Knowledge Society (Sect. 10.2). A Knowledge So

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978-3-030-17587-0Springer Nature Switzerland AG 2019

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Textbook 2019Latest editionnew case studies. It offers a valuable asset for students in Business, Economics and Political Sciences courses, as well as practitioners interested in emerging opportunities for digital exchange and participation in the knowledge society..

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https://doi.org/10.1007/978-94-011-2726-4like civic network systems, buddy or recommender systems, as well as corporate blogs, are introduced in Sect. 9.6. Section 9.8 contains bibliographical notes. The case studies Participa Inteligente and the Swiss center for telemedicine, are presented at the end of this chapter.

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eService,7 gives bibliographical notes. The case study presented at the end of this chapter is related to the service management dealing with electronic health records from scientists of the Medical University of Vienna that introduce to the project “electronic health record,” coordinated by the Austrian Ministry of Health.