书目名称 | Embracing Sustainability Management Through Excellence in Services |
副标题 | Selected papers from |
编辑 | Maria Vincenza Ciasullo,Jacques Martin,Federico Br |
视频video | |
概述 | Supports managers in their decision-making process, highlighting the steps to reach sustainable practices.Proposes new digital solutions for handling sustainability management processes.Provides case |
丛书名称 | Springer Proceedings in Business and Economics |
图书封面 |  |
描述 | .This book provides a comprehensive overview, including critical aspects of and opportunities for effective sustainability management in today’s unpredictable and fragile business landscapes...Presenting the outcomes of the 26th Excellence in Services International Conference, held in Paisely, UK, on August 31–September 1, 2023, the book brings together both selected research contributions and numerous best-practice examples in sustainability management. As such, it will help managers to improve their sustainability-related decision-making processes at various levels of the business ecosystem and integrate service excellence as a new way of thinking.. |
出版日期 | Conference proceedings 2024 |
关键词 | Corporate Sustainability; Service Excellence; Quality Management; Strategic Management; Servitization; In |
版次 | 1 |
doi | https://doi.org/10.1007/978-3-031-65115-1 |
isbn_softcover | 978-3-031-65117-5 |
isbn_ebook | 978-3-031-65115-1Series ISSN 2198-7246 Series E-ISSN 2198-7254 |
issn_series | 2198-7246 |
copyright | The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerl |