Titlebook: Exploring Services Science; Second International Mehdi Snene,Jolita Ralyté,Jean-Henry Morin Conference proceedings 2011 Springer Berlin Hei

AWE

两栖动物

Biofeedback

Towards an Ontological Foundation of Service Dominant Logic,cation of the principles of S-D logic in service science suffers from inconsistencies and misunderstanding. In this paper we provide an ontological representation of S-D logic in order to clarify its key concepts and analyze their relationships. The paper contributes in the establishment of S-D logi

耐寒

Comparison of Research Based vs. Industry Developed PSS Models,llows companies to move up the value chain and focus on delivering knowledge intensive products and services and provide highly customizable product/ service bundles. However, due to the inherent differences between products and services, many companies fail to integrate the two effectively and do n

inconceivable

Impact Analysis of Process Improvement on IT Service Quality,ervice or a product. Similarly to the lack of studies concerning calculations of ROI in process improvement, there is a lack of studies evaluating the impact of process improvement on the intrinsic qualities of products and/or services. The customers are more interested in the quality of the product

爆米花

新鲜

乞丐

irreducible

978-3-642-21546-9Springer Berlin Heidelberg 2011

无所不知