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Titlebook: European Retail Research; 2010 I Volume 24 Iss Peter Schnedlitz,Dirk Morschett,Bernhard Swoboda Book 2010 Gabler Verlag | Springer Fachmedi

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发表于 2025-3-21 16:45:05 | 显示全部楼层 |阅读模式
书目名称European Retail Research
副标题2010 I Volume 24 Iss
编辑Peter Schnedlitz,Dirk Morschett,Bernhard Swoboda
视频video
丛书名称European Retail Research
图书封面Titlebook: European Retail Research; 2010 I Volume 24 Iss Peter Schnedlitz,Dirk Morschett,Bernhard Swoboda Book 2010 Gabler Verlag | Springer Fachmedi
描述The discussion about Multi-Channel-Systems in retail business might not be new - but it has gained momentum against the background of consolidations and mergers, the devel- ment of information and communication technologies (ICT) and experiences of disillusi- ment with pure e-commerce players (Dohmann et al. 2002; Barth et al. 2007). This is additionally evidenced by the increasing number of academic publications and the gain in importance of multi-channel distribution in retail-practice - where many pure e-players have augmented their structure of distribution with alternative channels (Tang/Xing 2001; Schögel et al. 2004). Despite the lively discussions on the part of academic researchers and the growth of experience in practice, there is still an unsatisfactorily low level of knowledge - which might be the reason why companies often fail in the realization or achieve only suboptimal levels of channel in- gration - even though the domination of multi-channel companies in the B2C e-commerce s- tor (with the exception of a few companies, e. g. eBay or Amazon) implies a great potential for success (Hudetz/Baal 2005; Emrich 2008). For this reason most authors seem to agree upon the p
出版日期Book 2010
关键词European Union (EU); Retail; Retail Management; distribution; retail executives; retail research; retail r
版次1
doihttps://doi.org/10.1007/978-3-8349-8938-3
isbn_softcover978-3-8349-2254-0
isbn_ebook978-3-8349-8938-3Series ISSN 1867-8785 Series E-ISSN 2364-589X
issn_series 1867-8785
copyrightGabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wiesbaden 2010
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PDES-STEP Standards: A Questionvalue and store loyalty exists. This link, however, is fully mediated by customer satisfaction. The impact of the utilitarian shopping value on customer satisfaction was found to be stronger than the impact of its hedonic counterpart.
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The In-Store Antecedents and Consequences of Perceived Shopping Value for Regularly Purchased Produvalue and store loyalty exists. This link, however, is fully mediated by customer satisfaction. The impact of the utilitarian shopping value on customer satisfaction was found to be stronger than the impact of its hedonic counterpart.
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,Strategic Differentiation in the Japanese Convenience Store Business. The Example of Lawson’s Formalved the creation of active business alliances and networks. In this paper we show how Lawson’s strategy has been conditioned by competition, market conditions and the company’s search for new strategic direction. We show also how Lawson uses store format as a strategic innovation.
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Interactive Web 2.0 Applications in the Multi-Channel Marketing for Retailers,ions with the specific chances, risks, goals and the operational and strategic demands (needs) of multi-channel management. This systematization gives retailers the chance to choose their instrumental assignments strategically, based on their specific goals in multi-channel marketing.
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Clustering Customer Contact Sequences - Results of a Customer Survey in Retailing,the customer contacts and their functions in the whole purchase process, as well as between the identified customer segments. Customer segmentation based upon demographic or psychographic variables would not have been able to enrich knowledge of the customers in this manner.
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The Danish Retail Market: Overview and Highlights, E-commerce is taken up as a special theme, both profiling the consumer side and the retailer side. This part is exemplified with books and groceries. Finally, we present the state-of-the-art of retail logistics in Denmark and analyse the impact on retailing of law on planning and law on opening hours.
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