Titlebook: Enterprise Systems Architecture; Aligning Business Op Daljit Roy Banger Book 2022 Daljit Roy Banger 2022 Enterprise Architecture.Strategy

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Layer 2: Capabilities and ServicesIn the previous section, we introduced the process layer. This layer is positioned between the business operating model and all subsequent layers and drives the activity that ensures that the support and outcomes are delivered.

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Layer 3: ApplicationsThe application layer represents the attributes, taxonomy, and portfolio of actual computer programs that provide digital enablement for delivering the capabilities, workflow, and services via the service and process layers to the BOM.

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Layer 7: Value-Added Services and Hygiene ServicesValue-adding services or hygiene services represent capabilities that are not essential but are more desirable, especially when the organization needs to maintain a steady state for the technology landscape.

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