Titlebook: Empathy, Normalization and De-escalation; Management of the Ag Massimo Biondi,Massimo Pasquini,Lorenzo Tarsitani Book 2021 Springer Nature

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https://doi.org/10.1007/978-981-16-2391-2in order to respect patients’ autonomy, as well as their right to be involved in treatment decisions. However, often clinicians face several issues in performing this task, among which the most frequently reported are the fear of hurting the patient by communicating a bad diagnosis or not knowing ho

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Jennifer Vanderpool,Colin Gardneressing the emotional impact of aggression and its consequences on the people involved (both service users and staff) and at analysing each incident in order to identify practice issues and organizational and system problems and ultimately to prevent recurrences..Debriefing should be routinely offere