Titlebook: Electronic Goverment; 6th International Co Maria A. Wimmer,Jochen Scholl,Åke Grönlund Conference proceedings 2007 Springer-Verlag Berlin He

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A Case Study of Semantic Solutions for Citizen-Centered Web Portals in eGovernment: The Tecut Portalr of them have been already developed, shortcomings related to interoperability and usability limit their usage and potential. To improve their performance, we propose a semantic approach based on the so-called “Life Events”. This approach provides several advantages related to service automation an

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Inclusion in the E-Service Society – Investigating Administrative Literacy Requirements for Using E-ervices are replaced by electronic ones. Do requirements increase, decrease or change qualitatively? We compare manual and electronic versions of ten commonly used services. The needs for knowledge and skills, content and procedures were considerably less for the e-services in eight out of ten cases

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https://doi.org/10.1007/978-1-4613-2493-5ce models range from a general one that provides template for any life-event model, to reference models specialized for establishing models of a specific life event in a specific country or a region or tailored to a set of specific user circumstances and needs.

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https://doi.org/10.1007/978-3-030-64686-8ond, simply putting services online is not enough. People have to get to know the services and need the skills to use them. Implications for future research are that we need a deeper understanding of factors that underlie the use of eServices, since supply alone will not lead to use of eServices.

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Hardeep Kaur,Soma Mondal Ghorairal statistical office. A sample of payment methods is analysed and evaluated according to different criteria. Then, the most suitable payment methods for the online statistics shop are selected in accordance to the decision model.

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Anthony S. Fauci,Giuseppe Pantaleo..E-services relieve the user of some requirements; hence one obstacle for inclusion is reduced. However, we also found problems with the e-services implying that design of e-services should be informed by the kind of measure we have used as it is of great importance for inclusion in the e-society.