Titlebook: Effectiveness, Quality and Efficiency: A Management Oriented Approach; Ephraim F. Sudit Book 1996 Kluwer Academic Publishers 1996 efficien

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Effectiveness, Quality and Efficiency: The Need for an Integrated Framework, relationships among effectiveness, quality, and efficiency are explored. The dangers of separate (non-integrated) use of these dimensions in management are highlighted (e.g. the futility of a highly efficient production of an unwanted product). The need for an integrated framework for an effective

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天然热喷泉

Managing Quality by Bundling Product and Service Characteristics,ich their characteristics relate to customer preferences. In this respect, quality management and customer responsiveness overlap. Technologies constrain product characteristics to technically deliverable clusters or bundles. Effective product design and engineering involve efficient bundling of cus

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Concepts of Effectiveness and Orientation Toward Constituencies,le end-objectives, overall measures of effectiveness are invariably multi-dimensional. This chapter focuses on processes of setting end-objectives for economic entities, and relating them to intermediate objectives (e.g. product characteristics levels), choice of strategies, and management of resour

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脾气暴躁的人

Effective Management of Human Resources,eful system. It is argued that decentralization, self-management, participative management practices, management by incentives, and extensive democratization of the workplace is conducive to effective management of human resources, and thereby to the enhancement of organizational efficiency, quality

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Effectiveness, Justice and Ethics,es of products are unobservable by customers. Distinctions between responsiveness to customer needs and customer manipulation are also discussed. Explicit incorporation of criteria of ethics and justice into the set of the end-objectives of entities is recommended.

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s, and students. The integrative approach developed in this book contains new ideas regarding quality and efficiency-based effective management. These ideas lend themselves to managerial applications. This work is not meant to provide an exhaustive account of the measurement, and applications of eff