Titlebook: Digital Supply Chains and the Human Factor; Matthias Klumpp,Caroline Ruiner Book 2021 Springer Nature Switzerland AG 2021 Digital work.Dig

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Digitalization of Logistics Work: Ergonomic Improvements Versus Work Intensificationive activities or whether they give rise to easier tasks. We show that such substitution potentials are almost exclusively used for intensifying work and hence, that possible positive ergonomic effects are eliminated or not at all a crucial aim when digital technologies are implemented in order picking.

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Digital Supply Chains and New Work—Friends or Foes?lar workers in a production organization involved in digitalization processes and include observations made on the shop floor. We discuss the findings referring to the diffusion of innovations theory and emphasize the relevance of the worker’s participation in designing digital innovations.

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