书目名称 | Designing Performance Measurement Systems |
副标题 | Theory and Practice |
编辑 | Fiorenzo Franceschini,Maurizio Galetto,Domenico Ma |
视频video | |
概述 | Provides a versatile guide to stimulate the design, analysis and benchmarking of performance measurement systems.Features a practical introduction to KPI development and refinement.Presents a large nu |
丛书名称 | Management for Professionals |
图书封面 |  |
描述 | .Given our rapidly changing world, companies are virtually forced to engage in continuous performance monitoring. Though Key Performance Indicators (KPIs) may at times seem to be the real driving force behind social systems, economies and organizations, they can also have far-reaching normative effects, which can modify organizational behavior and influence key decisions – even to the point that organizations themselves tend to become what they measure! .Selecting the right performance indicators is hardly a simple undertaking. This book describes in detail the main characteristics of performance measurement systems and summarizes practical methods for defining KPIs, combining theoretical and practical aspects. These descriptions are supported by a wealth of practical examples. The book is intended for all academics, professionals and consultants involved in the analysis and management of KPIs. . |
出版日期 | Book 2019 |
关键词 | Using KPIs for business strategy development; Quality and process performance indicators; Developing a |
版次 | 1 |
doi | https://doi.org/10.1007/978-3-030-01192-5 |
isbn_ebook | 978-3-030-01192-5Series ISSN 2192-8096 Series E-ISSN 2192-810X |
issn_series | 2192-8096 |
copyright | Springer Nature Switzerland AG 2019 |