书目名称 | Design and Control of Workflow Processes |
副标题 | Business Process Man |
编辑 | Hajo A. Reijers |
视频video | |
概述 | Includes supplementary material: |
丛书名称 | Lecture Notes in Computer Science |
图书封面 |  |
描述 | The motivation behind the conception of this monograph was to advance scientific knowledge about the design and control of workflow processes. A workflow pr- ess (or workflow for short) is a specific type of business process, a way of or- nizing work and resources. Workflows are commonly found within large admin- trative organizations such as banks, insurance companies, and governmental agencies. Carrying out the tasks of a workflow in a particular order is required to handle one type of case. Examples of cases are mortgage applications, customer complaints, and claims for unemployment benefits. A workflow used in handling mortgage applications may contain tasks for recording the application, specifying a mortgage proposal, and approving the final policy. The monograph concentrates on four workflow-related issues within the area of Business Process Management; the field of designing and controlling business processes. The first issue is how workflows can be adequately modeled. Workflow mod- ing is an indispensable activity to support any reasoning about workflows. Diff- ent purposes of workflow modeling can be distinguished, such as system ena- ment by Workflow Management Systems, |
出版日期 | Book 2003 |
关键词 | Business Process Modeling; Workflow; business; business process; business process management; management; |
版次 | 1 |
doi | https://doi.org/10.1007/3-540-36615-6 |
isbn_softcover | 978-3-540-01186-6 |
isbn_ebook | 978-3-540-36615-7Series ISSN 0302-9743 Series E-ISSN 1611-3349 |
issn_series | 0302-9743 |
copyright | Springer-Verlag Berlin Heidelberg 2003 |