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Titlebook: Customer Relationship Management; The Ultimate Guide t SCN Education B.V. Book 2001 Springer Fachmedien Wiesbaden 2001 CRM.Call Center.Cust

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https://doi.org/10.1007/978-1-4613-8944-6ined from those interactions. A shift from product-driven business strategies to customer-driven business strategies has become essential. This white paper discusses the technological and business issues involved in implementing progressive techniques in managing customer relationships. It details t
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A Dictionary of Neuropsychologyes how corporations can begin to integrate more smart information technologies to solve the traditional business challenge of acquiring and retaining loyal customers while increasing business profits. Integrating Smart Customer Relationship Management (CRM) solutions into the overall enterprise info
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A Dictionary of Neuropsychologytion processing with the analysis of customer interactions, leading to the optimization of each future interaction via integrated customer touchpoints. Sequent has packaged software, hardware and services to deliver one of the most impressive closed loop systems available on the marketplace.
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https://doi.org/10.1007/978-1-4613-8944-6ctacular growth of the Internet as a communication medium have been dramatically increasing the volume of self-care interaction, mainly at the cost of assisted and face-to-face contact Sophisticated and cost-effective as it can be however, there comes a time when self-care interaction is not enough
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https://doi.org/10.1007/978-1-4613-8944-6ust continuously learn from interactions with customers and respond to the knowledge gained from those interactions. This white paper discusses the technological and business issues involved in implementing a marketing campaign management initiative based on progressive techniques in managing custom
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A Dictionary of Scientific Unitsthe hottest segments in the extended enterprise space — Customer Relationship Management and Supply Chain Management — to demonstrate how the functionality of corporate IT systems is being extended beyond the “enterprise.” Cherry Tree will then review how Enterprise Application Integration tools are
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