Titlebook: Customer Experience Management Rebooted; Are you an Experienc Steven Walden Book 2017 The Editor(s) (if applicable) and The Author(s) 2017

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Tests in Parametric and Nonparametric Modelsiately start to talk about ‘efficiency’, I mean are we talking about the same thing? Sure as a service paradigm ‘efficiency’ (by dictionary definition: the least waste of time and effort) is fundamental but ‘the experience the customer has’ is a cognitive assessment that must mean more than service otherwise why use the term!

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Ontologies and Conceptual GraphsSo what makes subjectivity so different? Let’s summarise.

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A Course in Natural Language ProcessingThe answer is yes, let me explain:

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https://doi.org/10.1007/978-1-349-81604-0Emotions, that’s fluffy data isn’t it?

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Titlebook: Customer Experience Management Rebooted; Are you an Experienc Steven Walden Book 2017 The Editor(s) (if applicable) and The Author(s) 2017

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