Titlebook: Child Protection in England, 1960–2000; Expertise, Experienc Jennifer Crane Book‘‘‘‘‘‘‘‘ 2018 The Editor(s) (if applicable) and The Author(

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https://doi.org/10.1007/978-3-662-59646-3d analyses how these objects looked to reflect, but also to reshape, complex visions of childhood experience, emotion, and expertise. Overall, this chapter argues that the 1980s was a distinctly liberationist moment for children, whereby child protection campaigners bypassed the moral politics of the ‘sex wars’.

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Qualitätsmanagement für Dienstleistungen. Looking to the late 1990s, and to the New Labour moment, the chapter further demonstrates that parental campaigning has become more embedded in public policy over the late twentieth century, shifting from disorganised protest to calculated collective action, whereby mothers held influential individual positions in Tony Blair’s ‘sofa government’.

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intrude

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Modelle der Dienstleistungsqualität ‘battered child syndrome’. The chapter demonstrates that much of this work examined children and parents as objects of study. Nonetheless, early concerns about the emotions of children and parents were present, and this foreshadowed the development of experiential movements traced by the rest of this book.

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Introduction,e post-war period. This introduction also explores the theoretical underpinning of this book in terms of thinking around expertise, experience, and emotion; complex and shifting constructs which have nonetheless become significant—and visible—in late twentieth-century Britain.

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2634-6532 ers to enacting change, and the book traces how long-standing structural hierarchies, particularly around gender andage, mediated and inhibited the realisation of experiential and emotional expertise.978-3-030-06905-6978-3-319-94718-1Series ISSN 2634-6532 Series E-ISSN 2634-6540