Titlebook: Chatbot Research and Design; 5th International Wo Asbjørn Følstad,Theo Araujo,Petter Bae Brandtzaeg Conference proceedings 2022 Springer Na

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Understanding Users’ Acceptance of Chatbots: An Extended TAM Approach users’ motives for developing positive, neutral/ambivalent, or negative attitudes toward the chatbot. In doing so, the study provides useful information to online businesses in electronic retail activities, as the results highlight the importance of designing chatbots that fit both consumer’s cogni

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How Can a Chatbot Support Human Resource Management? Exploring the Operational Interplayt into characteristics of the organization and the chatbot which may impact uptake and effective use. Based on the findings, we suggest implications for theory and practice and point out future research needs.

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Incorporating Social Practices in Dialogue Systemshe use of social practices is meant to give structure to the dialogue without restricting it to a fixed protocol. We demonstrate the use of the proposed system on a scenario between the doctor and patient roles where the doctor is a medical student and the patient is simulated by the dialogue manage

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Conversational Agent Voting Advice Applications: A Comparison Between a Structured, Semi-structured,ducational level. Results show that the structured design is perceived to be more playful than the non-structured design. Moreover, lower educated users rate the structured and the semi-structured design as easier to use than the non-structured design. Finally, lower educated users also report highe

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https://doi.org/10.1007/978-3-030-94890-0argumentation; artificial intelligence; autonomous agents; computer programming; computer science; comput