| 期刊全称 | Breaking Through, 2nd Edition | | 期刊简称 | Implementing Disrupt | | 影响因子2023 | Sandra Vandermerwe | | 视频video | | | 图书封面 |  | | 影响因子 | Customer centricity is fundamental to business growth and ongoing success. Most executives appreciate the importance of it yet don‘t know how to execute it or sell the processes internally. This thoroughly revised edition of Breaking Through guides readers systematically through the ten breakthrough points of implementation, to explain how to execute a transformation to customer centricity, so that a company can engage continuously with its customers, making them allies and advocates with all the rewards that it brings. With updates on digital opportunities, social media, emerging markets (including Africa), and the social as well as financial impacts of customer centricity , this book successfully blends strategy with implementation and also features a range of innovative new and traditional business examples from across the globe. Easy to read, in-depth and full of practical advice, this is the essential step-by-step guide to implementing customer centricity to endure in the long-term. | | Pindex | Book 2014 |
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书目名称Breaking Through, 2nd Edition影响因子(影响力)
书目名称Breaking Through, 2nd Edition影响因子(影响力)学科排名
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书目名称Breaking Through, 2nd Edition网络公开度学科排名
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书目名称Breaking Through, 2nd Edition被引频次学科排名
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发表于 2025-3-21 19:06:56
