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Titlebook: Become ITIL® 4 Foundation Certified in 7 Days; Understand and Prepa Abhinav Krishna Kaiser Book 2021Latest edition Abhinav Krishna Kaiser 2

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楼主: CHORD
发表于 2025-3-25 06:24:41 | 显示全部楼层
https://doi.org/10.1007/978-1-4842-6361-7Information Technology; Certification; ITIL; Service Management; IT Service Managment; IT Service Strateg
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978-1-4842-6360-0Abhinav Krishna Kaiser 2021
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https://doi.org/10.1007/978-981-13-7725-9The ITIL 4 Foundation Certification exam study guide starts with this chapter. While Chapter 1 went into the nuances and history of ITIL, Chapter 2 provided an insight into the world of DevOps and its practices.
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https://doi.org/10.1007/978-981-97-0779-9ITIL recognizes that services cannot be offered in isolation; they require plenty of continuous support to complete the delivery, and the support of external parties. These external parties could be customers, users, sponsors, suppliers, or other agencies that could hold a stake with legislation and other compliance parties.
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ITIL 101: Concepts and Core FoundationThe ITIL 4 Foundation Certification exam study guide starts with this chapter. While Chapter 1 went into the nuances and history of ITIL, Chapter 2 provided an insight into the world of DevOps and its practices.
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ITIL’s Management of PracticesITIL 4’s masterstroke is to introduce practices in ITIL and do away with processes and functions. The problem was not so much that it was complex, but the underlying concepts and their overlay were often complicated; and to ITIL seekers, it was often a fairly lengthy learning curve.
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