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Titlebook: Assertiveness and Diversity; Anni Townend Book 2007 Anni Townend 2007 Coaching.conflict.diversity.leadership.Personal.work-life balance

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楼主: lutein
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Philosophy of Assertivenessloped in this book and illustrated through the case studies and case analyses. Each of the approaches relates either to developing selfconfidence and positive self-esteem, or to the development of working relationships that are assertive, inclusive, and transformational between people.
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Assertive Communicationf assertive communication reflects the values and beliefs that underpin assertiveness, of self-awareness and awareness of other people, in particular of being aware of choices that we are making in terms of how we interpret situations, and how we behave towards others.
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Managing Conflictth each other more honestly. A fundamental attitude of self-respect and respect of others underpins managing conflict assertively. The conflict may not necessarily be resolved; however, people who have managed conflict assertively are able to develop “bigger” relationships in which there is a deeper and greater understanding of each other.
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Belbin Team Roleseel confident in the team roles that they bring to team working, and appreciate that other people bring different strengths. The theory of Belbin team roles gives people a language with which to talk about their differences as well as to appreciate their “allowable weaknesses.”
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https://doi.org/10.1057/9780230582019Coaching; conflict; diversity; leadership; Personal; work-life balance
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Models for Working with Personality DifferencesThe purpose of this chapter is to outline a number of models that are useful in furthering an understanding of assertiveness and personality differences. The chapters that follow in this part of the book show how using and working with these models and theories can help develop assertiveness and difference in organizations.
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