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Titlebook: Artificial Intelligence along the Customer Journey; A Customer Experienc Ada Maria Barone,Emanuela Stagno Book 2023 The Author(s), under ex

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发表于 2025-3-21 19:08:40 | 显示全部楼层 |阅读模式
期刊全称Artificial Intelligence along the Customer Journey
期刊简称A Customer Experienc
影响因子2023Ada Maria Barone,Emanuela Stagno
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发行地址Offers a theoretically driven hands-on approach to how AI technologies can be implemented along the customer journey.Analysis the relationship between AI and consumer behaviour across multiple AI solu
图书封面Titlebook: Artificial Intelligence along the Customer Journey; A Customer Experienc Ada Maria Barone,Emanuela Stagno Book 2023 The Author(s), under ex
影响因子.The development of several AI solutions has revolutionized the way in which consumers behave. Serving as a guide to the role that AI plays on different aspects of consumers’ life, this book provides a comprehensive understanding of the main artificial intelligence (AI) solutions available in the market. In particular, the authors adopt a customer experience approach to investigate how different AI technologies play a role at different stages of the customer journey (e.g., from pre-purchase to post-purchase decisions). .Covering a range of technologies, such as augmented reality, voice assistants, chatbots and robots, readers will be able to learn which strategies and AI solutions are more effective at different stages of the customer journey..
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发表于 2025-3-21 22:20:11 | 显示全部楼层
AI-powered Self-service Technologies,ter focuses on the latest developments in no-contact technologies enabled by artificial intelligence and employed in store, namely checkout-free and just walk out technologies. These AI-powered self-service solutions substantially simplify purchases in store by removing the need to go through a leng
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Virtual Reality and the Customer Journey,lity, putting emphasis on its immersive nature and the ability of this technology to trigger feelings of telepresence. In particular, we discuss how virtual reality can be used to reshape and redefine the customer journey. Finally, we suggest some directions for future research and detail the differ
发表于 2025-3-23 00:20:08 | 显示全部楼层
ip between AI and consumer behaviour across multiple AI solu.The development of several AI solutions has revolutionized the way in which consumers behave. Serving as a guide to the role that AI plays on different aspects of consumers’ life, this book provides a comprehensive understanding of the mai
发表于 2025-3-23 01:43:36 | 显示全部楼层
An Archive and a Tool: PDB and PyMOL,irtual reality can be used to reshape and redefine the customer journey. Finally, we suggest some directions for future research and detail the different roles that virtual reality can play for customer experience.
发表于 2025-3-23 07:22:08 | 显示全部楼层
Virtual Reality and the Customer Journey,irtual reality can be used to reshape and redefine the customer journey. Finally, we suggest some directions for future research and detail the different roles that virtual reality can play for customer experience.
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