Titlebook: Advanced Outsourcing Practice; Rethinking ITO, BPO Mary C. Lacity,Leslie P. Willcocks Book 2012 Palgrave Macmillan, a division of Macmilla

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,Weed—An Alternate Energy Source,n et al. 2004). Overall, we know that client readiness, good strategy, good processes, sound contracts, strong retained capabilities, and good relationship management are key success factors (Cullen et al. 2005a; Feeny and Willcocks 1998; Teng et al. 1995; Willcocks and Lacity 2006). Academics have

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Biomass utilization in Switzerland,s supported by research, not supported by research, or has not been studied (or studies have produced mixed results). .. In this chapter, we show that only two of the remaining ten statements providers make are not in the clients’ best interests.

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Shifting to Cloud Services: Current Challenges and Future Opportunities,978-0-306-47938-0

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Biohydrogen Production from Biomass, 1999). It is clear that if the much hyped take-off period from 1995 ended in the bursting of the “e-business bubble” in 2000–01, all predictions of its impact now have to go way beyond the technology and hi-tech sectors, into widespread social, economic, and indeed global impacts (ECISM 2009).

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