Overview: Covers the whole BPM lifecycle, including process identification, discovery, analysis, redesign, automation and monitoring.Class-tested textbook complemented with additional teaching material on the aThis textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is
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