书目名称 | Fundamentals of Business Process Management | 编辑 | Marlon Dumas,Marcello La Rosa,Hajo A. Reijers | 视频video | | 概述 | Covers the whole BPM lifecycle, including process identification, discovery, analysis, redesign, automation and monitoring.Class-tested textbook complemented with additional teaching material on the a | 图书封面 |  | 描述 | This textbook covers the entire Business Process Management (BPM) lifecycle, from process identification to process monitoring, covering along the way process modelling, analysis, redesign and automation. Concepts, methods and tools from business management, computer science and industrial engineering are blended into one comprehensive and inter-disciplinary approach. The presentation is illustrated using the BPMN industry standard defined by the Object Management Group and widely endorsed by practitioners and vendors worldwide..In addition to explaining the relevant conceptual background, the book provides dozens of examples, more than 230 exercises – many with solutions – and numerous suggestions for further reading. This second edition includes extended and completely revised chapters on process identification, process discovery, qualitative process analysis, process redesign, process automation and process monitoring. A new chapter on BPM as an enterprise capability has been added, which expands the scope of the book to encompass topics such as the strategic alignment and governance of BPM initiatives..The textbook is the result of many years of combined teaching experience of | 出版日期 | Textbook 2018Latest edition | 关键词 | BPM - business process management; BPMN; process analysis; process automation; process discovery; process | 版次 | 2 | doi | https://doi.org/10.1007/978-3-662-56509-4 | isbn_softcover | 978-3-662-58585-6 | isbn_ebook | 978-3-662-56509-4 | copyright | Springer-Verlag GmbH Germany, part of Springer Nature 2018 |
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