Titlebook: User Guides, Manuals, and Technical Writing; A Guide to Professio Adrian Wallwork Book 2014 Springer Science+Business Media New York 2014 g

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USING YOUR …. INSTRUCTIONS – PROCEDURESThe most critical sections in a manual are those in which the reader is expected to follow a series of instructions (steps) in order to be able to carry out a task..Writing procedures involves:

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WRITING FROM A READER PERSPECTIVEManuals are generally intended for one type of reader – the user. Try to interact directly with the reader by using:.When you use ., occasionally the resulting sentence is longer. This is not a problem, the document will still be more readable.

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AVOIDING AMBIGUITYAmbiguity arises when a phrase can be interpreted in more than one way due to the position of the words within the phrase.

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HEADINGSHeadings are useful for:

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