Titlebook: User Experience Innovation; User Centered Design Christian Kraft Book 2012 Christian Kraft 2012

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Innovating in User Experience,The first chapter briefly introduced you to what user experience is about, but the core scope of this book is how to . successful innovations within the area of user experience. This chapter describes the basics of how to achieve successful user experience innovation.

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Identifying Target Users,For all of the innovation methods described in this book, it is essential to identify the end-user needs, which for simplicity I will call .. However, before you can find out the user needs, you will need to identify and define who your target users are.

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Innovating for Applications,When adding a new application to your web page, device, or system, you will often focus primarily on the core use cases of this application. If you, for example, add a calendar to a web page or a device, you will usually focus mainly on the presentation, on creating easy methods to add reminders, on alarm handling, and so on.

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Innovating Around First Impressions,The two previous chapters have given you tools to identify and hopefully fix the pain points of your current product, as well as to identify and innovate around your core tasks. These two methods are also essential for creating user experience innovation for the first impression that the users get from your website, device, or system.

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Innovating with Lead Users,The traditional method for innovation is to first find the needs of the users and then return to the company to create innovations within a team of colleagues. But why not involve the users in the innovation process?

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Prototyping and Verifying Solutions,In the previous chapters I emphasized the need for verifying user experience innovations, and I emphasized the need to verify your core tasks, your pain points, and your wows.

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