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Titlebook: The Science of Service Systems; Haluk Demirkan,James C. Spohrer,Vikas Krishna Book 2011 Springer Science+Business Media, LLC 2011 Informat

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书目名称The Science of Service Systems
编辑Haluk Demirkan,James C. Spohrer,Vikas Krishna
视频video
概述Presents theory-based research with actionable results.Contributions from cross-disciplines and multiple angles.Presents a wealth of key concepts in the development of service science advancement.Prov
丛书名称Service Science: Research and Innovations in the Service Economy
图书封面Titlebook: The Science of Service Systems;  Haluk Demirkan,James C. Spohrer,Vikas Krishna Book 2011 Springer Science+Business Media, LLC 2011 Informat
描述.The Science of Service Systems. intends to stimulate discussion and understanding by presenting theory-based research with actionable results. Most of the articles focus on formalizing the theoretical foundations for a science of service systems, examining a wide range of substantive issues and implementations related to service science from various perspectives. From the formal (ontologies, representation specifications, decision-making and maturity models) to the informal (analysis frameworks, design heuristics, anecdotal observations), these contributions provide a snapshot in time of the gradually emerging scientific understanding of service systems. .The Science of Service Systems., along with its companion text, .Service Systems Implementation., is designed to present multidisciplinary and multisectoral perspectives on the nature of service systems, on research and practice in service, and on the future directions to advance service science. These two volumes compose a collection of articles from those involved in the emerging area known as service science..
出版日期Book 2011
关键词Information Supply chain; SSME; Service Science; Service-oriented information Systems; Smart Services; kn
版次1
doihttps://doi.org/10.1007/978-1-4419-8270-4
isbn_softcover978-1-4614-2868-8
isbn_ebook978-1-4419-8270-4Series ISSN 1865-4924 Series E-ISSN 1865-4932
issn_series 1865-4924
copyrightSpringer Science+Business Media, LLC 2011
The information of publication is updating

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