Titlebook: Surgical Patient Care; Improving Safety, Qu Juan A. Sanchez,Paul Barach,Jeffrey P. Jacobs Book 2017 Springer International Publishing Switz

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The Patient Experience: An Essential Component of High-Value Care and Servicedamentally transform healthcare delivery into a value-based system are currently under way. High-value care aims to control unnecessary healthcare expenditures by focusing on the value of healthcare interventions and services determined by evaluating the costs in light of benefits and risks while co

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Patients and Families as Coproducers of Safe and Reliable Outcomese organizations. Coproduction in healthcare—the active partnership of patients with providers in the pursuit of good health—is the next step in the natural evolution of patient engagement and patient-centered care. This chapter examines the history and potential of effective coproduction as a strate

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Organizational and Cultural Determinants of Surgical Safetyiptive—to deepen the understanding of some basic organizing concepts and the mechanisms through which they exert their effects. We begin by examining some often overlooked assumptions about the nature of open systems to highlight the challenges that underpin all efforts to achieving safe and reliabl

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Promoting Occupational Wellness and Combating Professional Burnout in the Surgical Workforcedistress (including depression, a sense of being overwhelmed, depersonalization, and stress-related health issues) among their workforce. This chapter reviews the data on physician burnout and distress, particularly in the surgical profession, and adds relevant new data regarding the role of current

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