书目名称 | Studies in Conversational UX Design | 编辑 | Robert J. Moore,Margaret H. Szymanski,Guang-Jie Re | 视频video | | 概述 | Explores the intersection of UX design and conversation science.Demonstrates a new approach to UX design for conversational interfaces, both voice- and text-based.Contains contributions from researche | 丛书名称 | Human–Computer Interaction Series | 图书封面 |  | 描述 | .As voice interfaces and virtual assistants have moved out of the industry research labs and into the pockets, desktops and living rooms of the general public, a demand for a new kind of user experience (UX) design is emerging. Although the people are becoming familiar with Siri, Alexa, Cortana and others, their user experience is still characterized by short, command- or query-oriented exchanges, rather than longer, conversational ones. Limitations of the microphone and natural language processing technologies are only part of the problem. Current conventions of UX design apply mostly to visual user interfaces, such as web or mobile; they are less useful for deciding how to organize utterances, by the user and the virtual agent, into sequences that work like those of natural human conversation. ..This edited book explores the intersection of UX design, of both text- or voice-based virtual agents, and the analysis of naturally occurring human conversation (e.g., the Conversation Analysis, Discourse Analysis and Interactional Sociolinguistics literatures). It contains contributions from researchers, from academia and industry, with varied backgrounds working in the area of human-com | 出版日期 | Book 2018 | 关键词 | conversational UX design; conversational interface; conversation analysis; human-machine communication; | 版次 | 1 | doi | https://doi.org/10.1007/978-3-319-95579-7 | isbn_softcover | 978-3-030-07063-2 | isbn_ebook | 978-3-319-95579-7Series ISSN 1571-5035 Series E-ISSN 2524-4477 | issn_series | 1571-5035 | copyright | Springer International Publishing AG, part of Springer Nature 2018 |
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