Titlebook: Spanish and English in U.S. Service Encounters; Laura Callahan Book 2009 Palgrave Macmillan, a division of Nature America Inc. 2009 capita

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书目名称Spanish and English in U.S. Service Encounters影响因子(影响力)




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书目名称Spanish and English in U.S. Service Encounters网络公开度学科排名




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雕镂

稀释前

Conclusions and Implications,The questions posed in the introduction to this volume were the following: (1) What factors dictate language choice in the workplace as opposed to outside of work? (2) What factors influence workers’ language choice for use with individual customers? (3) Why might workers use both Spanish and English with a customer?

同步左右

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Iniquitous

迅速成长

倔强不能

Reciprocal and Nonreciprocal Language Use,It is a way for minority language speakers to enhance group distinctiveness, and a way for both minority and majority language speakers to exclude outgroup members. It may be a form of accommodation to an interlocutor, or it may be a form of nonaccommodation. Regardless of the motives for any given

分发

,Observing Workers’ Language Use,ments in New York City. Candidates for public office are careful to include some Spanish in their campaigns, just as has been occurring in recent years in other parts of the United States (Callahan 2004b). More specifically related to service encounters, Spanish can be heard in conversations between

Rustproof

placebo