书目名称 | Serviceology for Services |
副标题 | 7th International Co |
编辑 | Takeshi Takenaka,Spring Han,Chieko Minami |
视频video | http://file.papertrans.cn/866/865702/865702.mp4 |
丛书名称 | Communications in Computer and Information Science |
图书封面 |  |
描述 | This book constitutes the refereed proceedings of the 7th International Conference on Serviceology for Services, held in Osaka, Japan, in March 2020..The 16 full papers and 3 short papers presented in this volume were carefully reviewed and selected from 58 submissions. The papers are organized around the following topics: hospitality management; service innovation and employee engagement; service marketing and consumer behavior; customer experience and service design; service engineering and implementation.. |
出版日期 | Conference proceedings 2020 |
关键词 | artificial intelligence; computer networks; computer systems; information technology; network protocols; |
版次 | 1 |
doi | https://doi.org/10.1007/978-981-15-3118-7 |
isbn_softcover | 978-981-15-3117-0 |
isbn_ebook | 978-981-15-3118-7Series ISSN 1865-0929 Series E-ISSN 1865-0937 |
issn_series | 1865-0929 |
copyright | Springer Nature Singapore Pte Ltd. 2020 |