书目名称 | Salesforce Field Service | 副标题 | A Beginner’s Guide t | 编辑 | Saiteja Chatrati | 视频video | | 概述 | Implement Salesforce Field Service and crack the Salesforce Field Service Certification.Configure reports and dashboards to understand Field Service performance.Understand the Salesforce Field Service | 图书封面 |  | 描述 | .Salesforce Field Service (formerly Field Service Lightning) connects customers, workforce, and products on a single platform to deliver exceptional on-site services. This book guides Field Service enthusiasts in creating, managing, and automating support with use cases and real-time examples..You will learn Salesforce Field Service which will help you better manage your customers, internal users, and field technicians. As you advance, you’ll learn the whole end-to-end life cycle of creating work orders, associating service appointments to work orders, scheduling and dispatching service appointments to field technicians, and completing the work orders..By the end of this book, you’ll be able to implement, test and deploy Salesforce Field Service for both Desktop and Mobile apps..What you’ll learn.· Basics of Field Service.· Field Service objects and data model.· Field Service schedulingand optimization.· Configuring Salesforce Field Service.· Managing Salesforce Field Service capabilities.· Configuring and using the Field Service Mobile App.· Deploying and testing Salesforce Field Service.· Salesforce Field Service KPIs and Reporting. | 出版日期 | Book 2023 | 关键词 | Salesforce; Field Service; Field Service Lightning; FSL; Salesforce Lightning; Customer relationship mana | 版次 | 1 | doi | https://doi.org/10.1007/978-1-4842-9517-5 | isbn_softcover | 978-1-4842-9516-8 | isbn_ebook | 978-1-4842-9517-5 | copyright | Saiteja Chatrati 2023 |
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