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Titlebook: Retail Worker Politics, Race and Consumption in South Africa; Shelved in the Servi Bridget Kenny Book 2018 The Editor(s) (if applicable) an

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Servicing a Nation: White Women Shop Assistants and the Fantasy of Belonging,orking-class white women organized into their union to contest poor conditions in stores, but a class identity became harder for them to maintain under apartheid. Their experiences were individualized, and they reproduced social hierarchies within shops while securing these spaces of consumption for their customers.
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Signifying Belonging: Restructuring and Workplace Relations,racy, workers confronted what they perceived to be a betrayal of built-up relations, which they had enacted to effect a participatory realm. They narrated experiences of loss and objectification in the face of neoliberal corporate culture. These formulations suggest how these workplaces continued to be terrains of relation.
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Introduction: Precarity in Store,ng conditions in South African retail have remained poor, but South African retail workers continue to make collective demands at the site of work. This chapter puts forth the argument of the book that a longer history, detailing retail worker politics over nearly a century, explains the endurance o
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Servicing a Nation: White Women Shop Assistants and the Fantasy of Belonging,vice to a “white public” is examined. A gendered and racialized notion of service became central to directing expanding consumption under apartheid. Working-class white women organized into their union to contest poor conditions in stores, but a class identity became harder for them to maintain unde
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,Regulating Retail: The Category “Employee” and Its Divisions,f employee and that of servant/native/labourer in law. It then traces the shifting uses of casual, part-time, and contract labour, key employment categories defining the retail sector through its history from the 1930s to the post-apartheid period. The chapter shows how workers’ claims to labour rig
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,“Tools Down, Everybody Out to the Canteen!”: Wildcats and Go-Slows, Political Subjects Reconfigured different employment categories both reaffirmed the collective political subject abasebenzi and reproduced divisions. Workers protested by claiming belonging, skill and class in workplace relations. In the process of embarking on collective actions, they further localized their politics to branches
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,“To Sit at Home and Do Nothing”: Gender and the Constitutive Meaning of Work, the workplace helped define the meaning of work for retail workers. Workers’ stories of household precariousness and the “praxis of providing,” expressed through gendered anxieties and futurity in children, help to explain the endurance of a politics focused on workplace relations.
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