书目名称 | Practical Dispute Resolution |
副标题 | A Case Study |
编辑 | Lennart Scharnell,Stuart Sabol |
视频video | |
丛书名称 | Synthesis Lectures on Case Studies in Engineering |
图书封面 |  |
描述 | This case study explores actions of an account manager of an important maintenance agreement and a field service engineer, both newly assigned to resolve reliability issues with a set of gas turbines and a deteriorated relationship with their client. The case walks the reader through a logical and practical methodology from collection of data to proposing corrective actions in engineering and account management. The case study provides discussions on gas turbine combustion technology, combustion air emissions, commissioning, and performance degradation as background for the exercise. A reading assignment is included for understanding. Answers to exercises are provided to check comprehension. The authors propose using this case study in university study, or in industry as an individual or group assignment. |
出版日期 | Book 2018 |
版次 | 1 |
doi | https://doi.org/10.1007/978-3-031-01493-2 |
isbn_ebook | 978-3-031-01493-2Series ISSN 2573-3192 Series E-ISSN 2573-3206 |
issn_series | 2573-3192 |
copyright | Springer Nature Switzerland AG 2018 |