书目名称 | Organizational Communication in the Digital Era | 副标题 | Examining the Impact | 编辑 | Martin N. Ndlela | 视频video | | 概述 | Examines organizational communication post-pandemic and in the context of current technological developments.Explores opportunities and challenges with AI in organizational communication.Offers global | 丛书名称 | New Perspectives in Organizational Communication | 图书封面 |  | 描述 | .This edited collection examines different facets of organizational communication in the context of current technological developments and disruptions brought about by the COVID-19 pandemic. AI is making inroads in organizational communication practice, influencing how organizations communicate and interact with their environments. It drives, augments and supplements organizational communication. Chatbots, for example, are becoming increasingly relied upon by organizations, using them to manage basic communication tasks that used to belong solidly to the realm of human. Similarly, developments such as ChatGPT have attracted scholarly attention due to their perceived implications on various aspects of communication. All of this has a profound effect on human interactions and relationships in organizational settings. Filling a gap in scholarship around organizational communication in light of ongoing digital transformation processes and COVID-19 induced transformations, chapters provide an up-to-date account of how new communication technologies, especially AI, are transforming organizational communication. The contributions reflect upon the most current theory and practice in the fi | 出版日期 | Book 2024 | 关键词 | Artificial intelligence in business; AI-mediated communication; chatbots; remote working; digital commun | 版次 | 1 | doi | https://doi.org/10.1007/978-3-031-58307-0 | isbn_softcover | 978-3-031-58309-4 | isbn_ebook | 978-3-031-58307-0Series ISSN 2730-5333 Series E-ISSN 2730-5341 | issn_series | 2730-5333 | copyright | The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerl |
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