Titlebook: New Public Management in Africa; Contemporary Issues Robert E. Hinson,Nnamdi Madichie,Kwame Asamoah Book 2022 The Editor(s) (if applicable)

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Market Orientation in the Public Sector: The Perspective from an Emerging Economy,ioners and academics in the past decades, given its efficacy in achieving organisational performance. Despite the growing interest in the concept, the literature review has shown that scholars have primarily focused on its applicability in the for-profit organisations with limited attention to how t

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Leveraging Trust to Enhance the Public Sector Brand in Africa, sector reforms are evidence of the New Public Management and Public Value Management paradigms for enhanced public sector administration and operations. This chapter discusses trust in the intricate relationship between the state and the society. On the one hand, trust makes it conducive for the ci

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The Trust Puzzle: Policy Implications for Promoting Good Governance in Africa,rust in government is dwindling, which in turn poses a serious threat to representative democracy. Studies on trust and its implications for good governance have concentrated mostly on developed countries, with little focus on the developing world or the African continent in particular. This chapter

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Enhancing Public Sector Quality Performance Using Total Quality Management in Developing Economies,h very popular in advanced economies, has not witnessed wider application among public sector organisations in developing countries. However, customers expect a certain standard that organisations must meet irrespective of whether they are private or public. To enhance the quality performance of pub

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