| 书目名称 | Modern Industrial Services |
| 副标题 | A Cookbook for Desig |
| 编辑 | Shaun West,Paolo Gaiardelli,Nicola Saccani |
| 视频video | |
| 概述 | This book is open access, which means you have free and unlimited access.Uses cases to illustrate the service challenges and describe how others overcame the challenges.Provides an actionable change m |
| 丛书名称 | Springer Texts in Business and Economics |
| 图书封面 |  |
| 描述 | This open access book is an outcome of several years of research, practice, and teaching experience of the authors on the challenges that underpin the successful switch to services for manufacturing firms. Ideal for a student as well as a practitioner, the book describes the industrial services ecosystem, the barriers and challenges, and a roadmap for building service excellence. Curated cases are used to describe the current approaches in practice to overcome the barriers. The book also provides several tools, each with a short introduction, that the authors have used successfully in projects to help overcome the servitization barriers. Many of these tools are from management, design thinking, or service design. The service excellence roadmap is based on the development methodology and helps current and future business leaders to create their own individual roadmaps. |
| 出版日期 | Textbook‘‘‘‘‘‘‘‘ 2022 |
| 关键词 | Open access; Servitization strategies; B2B services; Services management; Case studies; Integrated servic |
| 版次 | 1 |
| doi | https://doi.org/10.1007/978-3-030-80511-1 |
| isbn_softcover | 978-3-030-80513-5 |
| isbn_ebook | 978-3-030-80511-1Series ISSN 2192-4333 Series E-ISSN 2192-4341 |
| issn_series | 2192-4333 |
| copyright | The Editor(s) (if applicable) and The Author(s) 2022 |
发表于 2025-3-21 16:39:03
