书目名称 | Measuring Productivity in Education and Not-for-Profits |
副标题 | With Tools and Examp |
编辑 | Kenneth Moore |
视频video | |
概述 | Demonstrates how to measure the productivity and performance of NFPs and education institutions.Provides a suite of tools for measurement and benchmarking.Strikes a balance between what can be measure |
丛书名称 | Management for Professionals |
图书封面 |  |
描述 | .This book takes the reader through real-world examples for how to characterize and measure the productivity and performance of NFPs and education institutions—that is, organisations that produce value for society, which cannot be measured accurately in financial KPIs. It focuses on how best to frame non-profit performance and productivity, and provides a suite of tools for measurement and benchmarking. It further challenges the reader to consider alternative and appropriate uses of quantitative measures, which are fit-for-purpose in individual contexts..It is true that the risk of misusing quantitative measures is ever-present. But does that risk outweigh the benefits of forming a more precise and shared understanding of what could generate better outcomes? There will always be concerns about policy and performance management. Goodheart’s Law states that once a measure becomes a target, it is no longer a good measure. This book helps to strike a meaningful balance between what can be measured, what cannot, and how best to use quantitative information in sectors that are often averse to being held up to the light and put on a scale by outsiders.. |
出版日期 | Book 2021 |
关键词 | Productivity; measurement; data envelopment analysis; Törnqvist index; education; not-for-profit |
版次 | 1 |
doi | https://doi.org/10.1007/978-3-030-72965-3 |
isbn_softcover | 978-3-030-72967-7 |
isbn_ebook | 978-3-030-72965-3Series ISSN 2192-8096 Series E-ISSN 2192-810X |
issn_series | 2192-8096 |
copyright | The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Switzerl |