| 书目名称 | Managing with Total Quality Management |
| 副标题 | Theory and Practice |
| 编辑 | Adrian Wilkinson,Tom Redman,Mick Marchington |
| 视频video | |
| 概述 | Considers a very topical area .. Takes a critical approach to the subject.. Includes empirical material.. Well known authors with extensive experience of writing, teaching and researching |
| 丛书名称 | Management, Work and Organisations |
| 图书封面 |  |
| 描述 | In this book, the authors relate Total Quality Management (TQM) to the broader organisation and environment in the context in which TQM is located, bringing in consideration of organisational culture and structure, of employee relations and the balance of power between management and employees and the role of Human Resource Management.This involves a critical appraisal of TQM, considering both the way in which employees perceive its operation in practice and the question of ‘who gains what‘ from TQM. |
| 出版日期 | Textbook 1998Latest edition |
| 关键词 | human resource management; management; Organisation; organization; service; total quality management (TQM |
| 版次 | 1 |
| doi | https://doi.org/10.1007/978-1-349-26153-6 |
| copyright | Macmillan Publishers Limited 1998 |
发表于 2025-3-21 16:54:40
