Titlebook: Managing a Hospital; How to Succeed as a Otto Armin Smiseth Book 2023 The Editor(s) (if applicable) and The Author(s), under exclusive lic

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Safety First,health outcome data and complication numbers in order to change clinical routines when needed. The safety work should be integrated into the daily clinical practice at the small and large units. The clinical leaders should be active and visible as role models in their work with patient safety.

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Reduce the Administrative Burden,nes..Make sure your agenda is well structured and focused on the essentials. Then you can free up substantial protected time to your own disposal..In addition to the standard administrative meetings, it is recommended to meet each subordinate leader and key administrative staff weekly in brief one-o

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Take Control of Finances,ancing, such as value-based payment and bundled payment, are discussed. The chapter also discusses what should be expected from good clinical leaders when it comes to handling financial challenges and what their superior should expect. The chapter explains the importance of attitude for becoming a g

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How to Make Decisions,ke a momentum, which drives the process forward..Compassionate leadership is about showing empathy and respect when you interact with employees. The chapter explains the method of compassionate leadership, which is more efficient than just telling employees what to do..This chapter describes the Wor

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See Your Employees and Define Your Personal Added Value,l be your personal contribution to the hospital..Employee pulse surveys are anonymous questionnaires to all employees to measure how they see working conditions. The responses express organizational health and can identify problems, which the leader should take care of.

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How to Meet the Press,gize, make it personal. Do not say things like “it is regrettable,” “the hospital is sorry for what happened” or similar. Make it personal and say “I apologize for what happened, and I am very sorry for this.”

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How to Get Control Over Your Own Time?,ompetence to do it. Second, give direction, but do not say how to do the job. Third, have a plan for checking that the job is done. If the latter is not taken care of, you have not delegated, but abdicated.

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