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Titlebook: Managing Ambiguity and Change; The Case of the NHS Sue Dopson Book 1997 Sue Dopson 1997 General Management.management.organization.service

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书目名称Managing Ambiguity and Change
副标题The Case of the NHS
编辑Sue Dopson
视频video
图书封面Titlebook: Managing Ambiguity and Change; The Case of the NHS Sue Dopson Book 1997 Sue Dopson 1997 General Management.management.organization.service
描述This book uses the case of the National Health Service to examine the management of ambiguity and change. Studies of the implementation of the Griffiths Report have identified a number of unintended consequences, but it is argued that they have not adequately theorised these outcomes in the policy implementation process. It is suggested that the process-sociological approach of Elias, and in particular his game models, enable us to better understand the complex interweaving of planned and unplanned processes which is involved in the management of change.
出版日期Book 1997
关键词General Management; management; organization; service
版次1
doihttps://doi.org/10.1057/9780230375147
isbn_softcover978-1-349-39860-7
isbn_ebook978-0-230-37514-7
copyrightSue Dopson 1997
The information of publication is updating

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The Introduction of General Management in the NHS: An Example of Managed Social Change, and the practice of ‘consensus management’. Just as the dust of the NHS’s second major reorganization was beginning to settle, what was seen by the government as the inability of the NHS management to achieve significant improvements in cost containment or unit management was cited by Minister Norm
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Case Study: The Development of a Mental Health Policy, The analysis counterposes the DGM’s relatively involved perception of these problems with an understanding of these problems as revealed by a relatively detached, sociological analysis. The case study is intended to illuminate the process-sociological approach which, it has been argued, is helpful
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Conclusion,HS was given. This Report was an attempt to shift the culture of the NHS from an administrative culture to that of a managerial culture. General managers were to be the key change agents in this respect. It was they who were ultimately responsible for attempting to improve quality, ensure value for
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