Titlebook: Management Methods and Tools; Practical Know-how f Michael Grabinski Textbook 2007 Gabler Verlag | Springer Fachmedien Wiesbaden GmbH, Wies

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https://doi.org/10.1007/978-3-8349-9295-6Balanced Scorecard; Betriebswirtschaftslehre; Business; Business process; Controlling; Lehrbuch; Managemen

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Michael Grabinskiunpublished hints by an insider in management consulting.Includes supplementary material:

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Business process modeling,ool. Although business process modeling is important, there is hardly any real standard. There is no agreement as to what business process modeling exactly is, as to what it is good for, or even whether it is useful at all. The point of this chapter is to provide some clarification. Business process

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Balanced scorecard,nes like Google yield over seven million entries for the term “balanced scorecard.” Thousands of books and articles mention it, so it cannot be true that there is no reasonable literature about BSC. Indeed, the original articles by Kaplan and Norton published in the . in 1992 and 1996, respectively,

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