Titlebook: Intelligent Help Systems for UNIX; Stephen J. Hegner,Paul Mc Kevitt,Robert Wilensky Book 2000 Springer Science+Business Media Dordrecht 20

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An Intelligent Human-Computer Interface for Provision of On-Line Helps of a study of Unix users enabled the development of a taxonomy of error types so that users’ errors can be classified. This information is encapsulated as production rules within a knowledge base and forms the basis for the design and development of an intelligent interface to Unix. The prototype

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Virtues and Problems of an Active Help System for UNIXore usual passive kind. Sample scripts supporting this view are presented and the kind of aid required for these examples is discussed. It is then proposed that to provide such aid requires the construction and maintenance of an individual model of each user.

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The OSCON Operating System Consultant The program currently answers queries for over 40 commands from the UNIX. and MS-DOS. operating systems. OSCON answers a wide variation of queries that users may wish to ask. OS CON is intended to be a consultant for various types of users who may ask vague and detailed queries. OSCON is programmed

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The SINIX Consultant - Towards a Theoretical Treatment of Plan Recognitiononcerning SINIX commands, objects, and concepts. But not only does this help system react to inquiries — additionally, the system is capable of activating itself. If the user employs a sequence of SINIX commands (a plan) in order to reach a specific goal, the help system proposes a sequence which re

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An Assumption-based Truth Maintenance System in Active Aid for UNIX Usersf the construction of an active intelligent help system that monitors users in order to offer spontaneous help when they are facing problems. In order to ensure this, the help system must build and maintain a model of the user. We describe a mechanism that is used by the user modelling component of