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Titlebook: Information Technology for Knowledge Management; Uwe M. Borghoff,Remo Pareschi Book 1998 Springer-Verlag Berlin Heidelberg 1998 CSCW.Infor

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Introductionowing about knowledge—becoming aware that knowledge is the foremost, most valuable organizational asset by mapping out where it resides and by identifying the conditions that foster its re-use and generation.
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The Lessons Learned Cycleetitiveness of an organization. We argue that a corporate memory should support three types of organizational learning, which are described. Then we formulate functional requirements and present an architecture for corporate memories that would satisfy these requirements. The chapter ends with pointers to related work and future research issues.
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Book 1998 and importance of quality in the 1980s and reengineering in the I 990s. Quality placed a huge em­ phasis on getting all employees to use their brainpower better. Reengineering em­ phasized the use of technology to streamline business processes and take out costs. With the lessons of quality and ree
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Negotiating the Construction of Organisational Memoriesuman dimensions to KM technologies, including the cognitive and group dynamics set up by an approach, the general problem of preserving contextual cues, and the political dimensions to formalising knowledge processes and products. These analyses strongly motivate the adoption of participatory design processes for KM systems.
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From Natural Language Documents to Sharable Product Knowledge: A Knowledge Engineering Approachg knowledge is introduced. This chapter discusses the major steps in realizing this approach to documents: Knowledge acquisition, knowledge representation, and techniques to automatically generate multilingual documents from knowledge bases. Further; we describe how the required product knowledge can be represented in a sharable and reusable way.
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st century, we are beginning to see the emer­ gence of knowledge management as a natural evolution of the focus and importance of quality in the 1980s and reengineering in the I 990s. Quality placed a huge em­ phasis on getting all employees to use their brainpower better. Reengineering em­ phasized
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