书目名称 | Human Factors in Tourism: A Layperson‘s Approach |
编辑 | Prabir Mukhopadhyay |
视频video | http://file.papertrans.cn/430/429169/429169.mp4 |
概述 | Includes exercises in each chapter to help the readers practice and apply what they learn.Explains the relationship between tourism and ergonomics using a storytelling format.Free of technical jargon |
丛书名称 | Design Science and Innovation |
图书封面 |  |
描述 | .The textbook covers the application of human factors in different facets of tourism and hospitality industry. It talks about appropriate ambience creation for guests, so they can enjoy their stay. This book enumerates different human factors aspects of dealing with tourists, conducting guided tours, or ensuring that tourists are completely satisfied from the tour in detail but in a layperson’s language. This book discusses details of the application of human factors in the tourism sector. This book aims to fill the gap between the literature available on tourism that deals with people and human factors that deals with the interaction among people, space, and products. This book aids the students and instructors in understanding and teaching different human factors issues in this sector. Further, this book will help professionals in the industry in providing quality services to their clients.. |
出版日期 | Textbook 2024 |
关键词 | Service Design; Tour Planning; Ergonomics in House Keeping; Ergonomics in Tourism; Hospitality |
版次 | 1 |
doi | https://doi.org/10.1007/978-981-99-7066-7 |
isbn_softcover | 978-981-99-7068-1 |
isbn_ebook | 978-981-99-7066-7Series ISSN 2509-5986 Series E-ISSN 2509-5994 |
issn_series | 2509-5986 |
copyright | The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature Singapor |