Titlebook: Human Centered Design; Second International Masaaki Kurosu Conference proceedings 2011 Springer-Verlag GmbH Berlin Heidelberg 2011 human fa

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entrance

Development of Web-Based Participatory Trend Forecasting System: urtrend.nethnology is adopted because open and sharable information platform is important for this development. The urtrend.net is developed with three sub systems: issue monitoring & generation system, imagination & creation system, and value finding system. This paper focuses on the development of the first

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Consideration of HCD Methods for Service Innovation Designhe service, become a major issue in the business world. The service has four features as intangible, concurrency, heterogeneity, and extinction, then the service design process and perspective are considered to be different from the product design in the industrial age. When we build the service bus

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Descriptive Words for Expressing the User Experiencefacts were examined before the purchase, during the purchase and after the purchase (usage) on how values of each trait vary depending on the phase. In the second part, the direct examination on the descriptive words in terms of the user experience was examined based on the proposed concept of GOB,

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CURB

Quantitative Evaluation of the Effectiveness of Idea Generation in the Wildhave been introduced to support this process, but there is mixed evidence regarding their effectiveness. In this paper we describe an experimental, quantitative methodology from the domain of product design research for evaluating different idea generation methods. We present prominent results from

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Usability Standards across the Development Lifecyclendard focuses on documenting the results of usability testing in a consistent format in terms of user effectiveness, efficiency and satisfaction that allows comparison among products by purchasers of such systems. However, soon after its publication the user community advocated for additional standa